Private service. Not affiliated with the U.S. government.

Privacy Policy

Last updated: January 10, 2025

Welcome to USAPassports! We value your privacy and are committed to protecting your personal information. This Privacy Policy applies to the USAPassports website and all services controlled by USAPassports. By voluntarily providing information to us, you agree to the terms of this Privacy Policy.

This policy does not apply to third-party services, which have their own separate privacy policies.

1. Information We Collect

A. Information You Provide

We collect personal information you provide directly, including:

  • Name, email address, mailing address, and phone number
  • Payment card details
  • Social security numbers and government-issued identification
  • Employer and job information
  • Chat and contact form submissions
  • Employment application materials

B. Automatically Collected Information

We automatically collect certain usage data, including:

  • IP addresses and device identifiers
  • Browser and operating system information
  • Referring and exit URLs
  • Activity within the site
  • Geolocation information
  • Device characteristics and timestamps

C. Third-Party Information

We may receive information through third-party integrations and social features. USAPassports is not responsible for third-party privacy practices.

2. How We Use Information

We use collected information for the following purposes:

  • Providing and improving our services
  • Processing payments and transactions
  • Fraud prevention and security
  • Communicating with you about your orders
  • Sending marketing communications (with your consent)
  • Personalizing your experience
  • Site improvement and analytics
  • Legal compliance and employee administration

3. Disclosure of Information

We may share information with service providers, affiliates, and government agencies as required by law. We do not sell, rent, or lease our customer lists to third parties. We may disclose information in response to subpoenas, legal proceedings, or to protect our rights.

4. Cookies and Other Tracking Technologies

We use the following tracking technologies:

  • Cookies — pieces of data stored on your device
  • Web Beacons — small invisible tags embedded in pages
  • Tracking Pixels — small graphics loaded on pages and in emails
  • Embedded Scripts — code that collects interaction data
  • ETags — browser cache identifiers
  • Browser Fingerprinting — device characteristic analysis
  • Recognition Technologies — probability-based user identification

These are used for fraud prevention, navigation improvement, analytics, personalization, and interest-based advertising. You can manage cookie preferences in your browser settings.

5. Do Not Track Signals

USAPassports does not currently monitor or respond to Do Not Track browser signals due to the lack of universal standards.

6. Your Choices

You may opt out of marketing emails at any time by following the unsubscribe instructions or by emailing contact@usapassports.com. You may also request that your name and address not be shared with third parties for promotional purposes.

7. Children's Privacy

Our website is not intended for users under 18 years of age. We do not knowingly collect personally identifiable information from children under 18.

8. Security

We use reasonable organizational, technical, and administrative measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Links to Other Websites

Our website may contain links to other websites. USAPassports is not responsible for the privacy practices, content, or services of linked third-party sites.

10. Updating Personal Information

You may update your contact information by emailing contact@usapassports.com. We will make changes as soon as reasonably practicable.

11. International Data Transfers

Personal information may be transferred internationally to our service providers in jurisdictions where data protection laws may not offer the same level of protection as your home jurisdiction.

12. Your California Privacy Rights

A. Request for Information / Deletion

California residents may request disclosure of the categories of personal information collected, the sources, business purposes, and specific data points we hold. You may also request deletion of your personal information, subject to certain exceptions.

B. Do Not Sell Personal Information

At this time, we do not sell our consumers' personal information to third parties.

C. Sensitive Personal Information

California residents may limit the use of their sensitive personal information. We retain sensitive information only for the transaction for which it is required.

D. Non-Discrimination

We will not discriminate against you for exercising your privacy rights. We may offer financial incentives that reasonably relate to the value of your personal information, with your opt-in consent.

E. Third-Party Marketing

We do not currently disclose protected information to third parties for direct marketing purposes.

F. Exercising Your Rights

To exercise your California privacy rights, email contact@usapassports.com with "California Privacy Rights" in the subject line. Include your full name, email address, and California residency attestation. We acknowledge requests within 10 days and respond within 45 days.

13. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page and become effective on the posted date.

14. Contact Us

For questions about this Privacy Policy, contact us at contact@usapassports.com.